Last updated: October 10, 2025

Please read these Terms of Service (“Terms”) carefully before using bdsmunion.com (the “Site”) operated by BDSM Union (“we,” “us,” or “our”). By accessing or purchasing from the Site, you agree to be bound by these Terms and our related policies.

  1. Eligibility and account
  • Age requirement: You must be at least 18 years old to use the Site and make purchases.
  • Account accuracy: Provide accurate, complete information and keep your login secure. You are responsible for activity under your account.
  • Prohibited uses: Do not use the Site for unlawful purposes, to violate others’ rights, to attempt to bypass security, or to interfere with the Site’s operation.
  1. Orders, pricing, and availability
  • Offers and acceptance: Your order is an offer to buy. We may accept or decline any order. We may limit quantities per person or order.
  • Pricing: We strive for accuracy but may correct errors, including after submission. If we change or cancel an order due to pricing or availability, we’ll notify you and refund any charges.
  • Taxes: Sales tax is collected where required by law based on your delivery address.
  1. Payment
  • Methods: See our Payment Methods page for accepted options.
  • Authorization: By submitting a payment method, you authorize us and our payment processors to charge the full amount, including taxes, shipping, and applicable fees.
  • Fraud checks: We may refuse or cancel orders that fail verification or appear high‑risk.
  1. Shipping, risk of loss, and delivery
  • Policies: Shipping is governed by our Shipping Policy.
  • Title and risk: Title and risk of loss pass to you upon delivery by the carrier to your address. For freight deliveries requiring signature, risk passes upon signed receipt.
  • Delivery estimates: Dates are estimates, not guarantees. We are not liable for delays outside our reasonable control (e.g., weather, port congestion).
  1. Returns, refunds, and cancellations
  • Policies: See our Refund and Returns Policy for eligibility, timeframes, and procedures.
  • Unauthorized returns: Returns without an RMA may be refused.
  • Cancellations: In‑stock orders can often be canceled prior to shipment; custom/made‑to‑order items may be subject to fees.
  1. Product information and use
  • Safety: Follow all instructions, weight ratings, and installation guides. Improper setup or use can cause injury or damage. You are responsible for ensuring your space and mounting surfaces are suitable.
  • Variations: Minor variations in finish, color, or hand‑crafted details are normal.
  • Professional installation: For items requiring anchoring or load‑bearing mounts, consider professional installation.
  1. Intellectual property
  • Ownership: All content on the Site, including text, graphics, logos, product names, photos, videos, and guides, is owned by us or our licensors and protected by law.
  • Limited license: We grant you a limited, non‑exclusive, non‑transferable license to access and use the Site for personal, non‑commercial purposes.
  • Restrictions: You may not copy, modify, distribute, reverse‑engineer, or create derivative works from the Site or its content without our written permission.
  1. User content
  • Submissions: If you post reviews, photos, or feedback, you grant us a worldwide, royalty‑free, perpetual license to use, reproduce, modify, and display that content in connection with the Site and our marketing, subject to our Privacy Policy.
  • Responsibility: You are responsible for your submissions. Do not upload unlawful, infringing, or harmful content.
  1. Privacy and cookies
  • Privacy Policy: Your use of the Site is subject to our Privacy Policy.
  • Cookies: See our Cookie Policy for how we use cookies and your choices.
  1. Warranties and disclaimers
  • As‑is: Except as expressly stated in our product pages or warranty terms, the Site and products are provided “as is” and “as available.”
  • No implied warranties: To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non‑infringement.
  • No guarantee of uninterrupted service: We do not guarantee the Site will be error‑free or uninterrupted.
  1. Limitation of liability
  • To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, data, or goodwill, arising from your use of the Site or products.
  • Our total liability for any claim relating to the Site or products is limited to the amount you paid for the product(s) at issue during the 12 months preceding the claim.
  1. Indemnification
  • You agree to defend, indemnify, and hold harmless BDSM Union and its officers, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the products, or your violation of any law or third‑party rights.
  1. Third‑party services and links
  • The Site may link to or integrate with third‑party services (e.g., payment processors, carriers). We are not responsible for their content or practices. Their terms and policies apply.
  1. Force majeure
  • We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, acts of government, wars, labor disputes, pandemics, power outages, or failures of third‑party networks.
  1. Governing law and disputes
  • Governing law: These Terms are governed by the laws of the State where our US entity is registered, without regard to conflict of laws.
  • Venue: Any dispute will be brought in the state or federal courts located in that State and county, unless arbitration applies.
  • Informal resolution: Contact us first at info@bdsmunion.com to try to resolve any issue.
  • Arbitration and class action waiver (optional; include if desired):
    • Any dispute arising out of or relating to these Terms or the products shall be resolved by binding arbitration on an individual basis. You waive the right to a jury trial or to participate in a class action. Details (rules, forum, fees) can be added on request.
  1. Changes to the Terms
  • We may update these Terms at any time. We will post the updated Terms with a new “Last updated” date. Continued use of the Site after changes means you accept the revised Terms.
  1. Contact us
  • Email: info@bdsmunion.com
  • Response time: We typically reply within one business day, Monday–Friday.

Optional customizations I can add now

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